Our Plan

Reimagine and transform our offering for customers

Hello and welcome to TransPennine Express (TPE). We’re a train company that runs intercity services linking some of the biggest and best cities and towns across the North.

All big visions need a plan - and ours is no different. We've devised a plan to guide us on our journey to transform our franchise and make life better for everyone - customers, colleagues, our stakeholders and all those Northern communities we know and love.

This plan is built on our strong commitment to corporate responsibility and drive to be the leader in safe, innovative, reliable and sustainable transport.

Our investment is focused across customer experience, people, sustainability, health and safety, and business management. And you can learn all about it here...

You can view and find out more information about all of our plans below.

Newcastle to York

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Sustainability

Caring for the environment around us and measuring our impact.

Go green
Health & safety

Setting the highest standards and leading the way.

Safety first
Business management

Delivering our plan on time and budget.

Find out more
Customer experience

Delivering a great experience at every stage of the journey

Get on board
People

Building a better future for our colleagues and customers.

Investing in people

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